EvenSide Support
The fastest way: in the app
Open EvenSide and go to More → Help. The Help Centre answers the common questions about matches, payments and groups, and you can raise a support ticket from there — tickets reach the same team as email and keep the conversation in one place.
Email us
For anything else, email support@evenside.gg. Include the phone number you sign in with so we can find your account. We aim to reply within 2 working days.
For questions about your personal data, email privacy@evenside.gg — see our Privacy Policy for what we hold and your rights.
Complain about how we handled your data
If you are unhappy with something we did with your personal data — not just asking a question about it — there is a dedicated route with a form, a deadline and a written answer: Complain about your data. You can also just email privacy@evenside.gg; a complaint counts however it reaches us.
Report a problem with a person or content
Every chat message and every profile in the app has a Report option, and you can block any user from their profile. Reports are reviewed by a human, and we act on them within 24 hours. If you prefer, you can also email support@evenside.gg with the word “Report” in the subject line.
Payments and refunds
Payments on EvenSide are your share of the pitch cost for a match. What you are charged, when, and what happens if a match is cancelled are set out in the Cancellation & Refunds policy. If a charge looks wrong, email us with the match name and date and we will look into it.
Your account
- Delete your account — from the app or by email.
- Terms of Service · Privacy Policy · Community Guidelines